UE

Quality

At Noriberica, quality assurance covers from the reception of the order, the purchase of fish and seafood, our own fishing fleet, the processing of the products in our modern manufacturing lines, the packaging, and the distribution logistics of these products.

 

We have a control laboratory equipped with a laminar flow cabin, microscope, digital PH meter, culture oven, etc. at Noriberica’s facilities.

Faithful to its commitment to quality and food safety, CONGELADOS NORIBERICA S.A. maintains a certified Quality System as part of its continuous improvement process so that it is effective and efficient for the benefit of all its clients and other stakeholders, as well as ensuring legislative compliance and adaptation to new changes. The aim is to obtain the full satisfaction of our existing customers and to demonstrate to potential customers our ability to manufacture products and provide services in accordance with the established requirements.

The Management of CONGELADOS NORIBERICA S.A. establishes the following general quality and food safety management policy that is implicit in our products and in our working methods. The scope of NORIBERICA’s Quality and Food Safety System encompasses the following activities:

Processing and packaging of frozen fishery and aquaculture products.

All NORIBERICA workplaces must comply with the applicable laws. In addition to this Policy and the Safety and Quality Standards that NORIBERICA has implemented. All safety procedures including this policy shall remain documented and be subject to review and improvement.

One of the principles of NORIBERICA is the to ensure that the employee is suitable for their position which is verified before hiring them, as well as by verifying the data provided by the employees, including their photographs. In addition, their health is monitored and strengthened through training.

NORIBERICA demands that every employee is involved and aware of how their work affects people’ safety in the processes and facilities and also in the food safety of NORIBERICA’s product. Employees must be authorised to enter the facilities. NORIBERICA considers that in all its premises, both indoors and outdoors, any person not belonging to the company is subject to control at the entrance. We have an information technology security policy.

NORIBERICA requires that its suppliers respect current legal standards and requirements applicable to food safety and the defence of the supply chain, and that they accept the rules of responsible conduct. To this end, NORIBERICA provides stakeholders with these rules as well as NORIBERICA’s quality and safety policy. The company’s management develops activities aimed at sustainability, demonstrating high ethical and social environmental responsibility.

The company is committed to adopting the necessary measures to prevent pollution by minimising the environmental impacts derived from the processes by using resources efficiently and systematically reducing waste by recycling and reusing them whenever possible.

NORIBERICA’s Manager shall periodically set the necessary objectives to comply with this quality and safety policy, providing them with the means and resources required to achieve the objectives, and establishing measurable values that are foreseeable and consistent with this policy. In this sense, the following general guidelines are established:

  • To ensure the complete satisfaction of our customers by providing them with products and services in accordance with the established quality requirements, needs, expectations and specifications.
  • Permanent commitment to continuous improvement.
  • Permanent commitment to comply with the legislation or other requirements of the organisation.
  • Permanent commitment to comply with current and applicable regulations on health conditions and food quality.
  • Training and awareness of all NORIBERICA employees on quality issues according to their respective activity.

The Quality and Safety System has been developed to be constantly maintained and improved in order to work on the prevention of defects rather than on their correction.

NORIBERICA’s safety management team is committed to reviewing risk assessments on a regular basis at least annually to keep the risk management system updated. The Quality and Safety System has been developed to be constantly maintained and improved in order to work on the prevention of defects rather than on their correction. NORIBERICA’s safety management team is committed to reviewing risk assessments on a regular basis at least annually to keep the risk management system updated.

In the event of threats that may pose unacceptable risks, NORIBERICA shall establish the necessary resources to help reduce the risk of threats to the safety of products and supplies to its customers.

The efficiency of this system is under the Manager’s direct responsibility. On behalf of the Manager, the Quality and Safety Manager (Management Representative) shall be responsible for supervising its implementation, development and maintenance, assessing its suitability and correct application. To this end, the Quality and Safety Manager has the necessary authority to intervene in all the departments of NORIBERICA to the extent they deem necessary to verify the effectiveness of the Quality System.

NORIBERICA’s quality and safety policy shall be reviewed annually and made available to stakeholders upon request.